WE'LL HELP YOU STAY COOL THIS SUMMER
Summer doesn’t end on July 1st. In fact, that’s when it’s only getting into full swing. Summer usually ends when September rolls around. This is why we decided to extend our summer promotion to last all summer! Now you get 20% off Retail Hero’s add-ons for the entire summer, until September 1, 2010.
WE ARE RSPA CERTIFIED
Progress has been good since last summer. This year, Retail Hero achieved Retail Solutions Providers Association certification, and we even got a plaque in the mail to prove it.
We attended RetailNOW without a booth last year. This year, however, we will have a physical presence at the show. Join us in booth #105 at RetailNOW 2010 in Las Vegas.
We booked booth number 105 in the South-West corner of the trade floor. Check out the full listing of exhibitors here. This will be your best chance learn more about and see our add-ons in action including the latest versions of our loyalty programs for RMS and POS 2009 and RMS Lite. At the show, for the first time we will publicly reveal a secret technology which may have a power of changing the face of the retailing in the near future. Retail Hero is proud to partner with a promising startup company in developing this technology.
By stopping at our booth and registering, you will be eligible to enter a draw for free Retail Hero products, worth of thousands of dollars!
RMS LITE RELEASE LOOMING
In our two-part series, we’ve discussed what RMS-Lite does and answered questions from concerned readers. The release date RMS-Lite was delayed to make changes suggested by beta-testers and getting it certified with a data processor. The delays made RMS-Lite significantly better, and we are proud to announce that it will be officially released on July 12th, 2010! All who are interested in purchasing and testing should send an email to Sales@RetailHero.com. If you’re not sure what RMS Lite is, don’t worry. We archive our old newsletters. Here’s what you need to know:
CUSTOMER LOYALTY NEWS
Q-Rewards Improved
Our quantity-based customer loyalty program, Q-Rewards has received an overhaul that includes some significant improvements. To update to the current version of Q-rewards 2.8.2, go to www.RMSExperts.com
Q-Rewards for Dynamics RMS is a quantity-based customer loyalty program which implements a scenario: “Buy X of any items from the group Y, get a Z discount on the last purchase”. Items in your inventory are assigned to “Incentive Groups.” Every time a customer purchases an item from this incentive group, their purchase is recorded. When they reach a certain threshold number of items purchased, they can receive an item from this incentive group for a pre-defined discount.
Typical Customers:
• Pet food stores: Buy 10 Bags Get 1 Free
• Coffee shops: Buy 7 cups get next cup 50% off
• Juice and health drink stands: Buy any 3 smoothies, get the 4th one free
“Retail Hero built a system called Q-rewards which works transparently with RMS that improved the efficiency of this frequent buyer program by automating the entire process from the cashier level to the back office level, where managers now had all the reporting they needed right at their fingertips. The frequent buyer program was so successful that we were overwhelmed with paperwork. It was a complete nightmare to process. Retail Hero was able to enhance our use of Microsoft Dynamics RMS with a customized program automating our frequent buyer program and allowing us to look after the entire system very easily and efficiently.”
-Ken Almond, Bosley’s Pet Food Plus
Since its first release in 2006, Q-Rewards now has hundreds of customers world-wide. Check for more info on our website or call 1 888 785 4376. Download a demo today from RMSExperts.com!
Chockstone Gift Card Integration Overhauled
The Chockstone/Heartland Gift Cards, for which Retail Hero developed integration into Dynamics RMS, has received an overhaul. We applied the suggestions that we received from several dozen implementations of the software in this update. If you are a customer of Heartland Payment Systems (HPS), now you can take advantage of their gift cards! Retail Hero’s RMS integration comes at no cost to the end user! Please contact your HPS representative for more details.
Why Customer Loyalty?
A customer loyalty program does exactly what its name implies; it builds the loyalty of your customers, giving them reason to choose your store over the competition. Why would a customer go anywhere else if they have a running account with collected points at your store? With the possibility of a discount in the future, a savvy shopper will know that your store offers more with a loyalty program, and come to you instead.
“A customer loyalty program is a long term commitment and we are glad that we chose Retail Hero’s Hero Points, for our purpose.
The cost was reasonable (even though we have 10 active lanes with Hero Points). Implementation was very easy and straight forward. One thing I have to mention and thank to Retail Hero is their support. They were with us at every step (pre-set up, post-set up), their professional and friendly attitude is the big plus compared to other companies I experienced and they are the most helpful technical support we have ever worked with.
Thank you Retail Hero!”
- Zeytuna Market, NY
To grow your business and loyal customer base, send us an email at Sales@RetailHero.com or call us at 1 888 785 4376. Well be happy to give you a run-down on the software and a free trial.
Download a demo today!
IN OTHER NEWS
RMSExperts.com: A New Community Portal?
Retail Hero invites all RMS VARs to work together on making RMSExperts.com a true partner portal for Dynamics RMS. There are many way to participate: by discussing current events in the forums, exploring and testing available RMS add-ons and even co-owning it.
You read right. Retail Hero is willing to give up a share of this web site for the community to use to their advantage. It’s been around since 2006 and enjoys steady, heavy traffic of RMS customers and resellers. We personally have found it to be a great avenue for marketing our add-ons. If there is one place where you can be guaranteed to get exposure among RMS users, this is it.
Want to make it work for you? Let’s talk. Email marketing@RetailHero.com
PROMOTIONS, ETC.
Fan Us on Facebook for Goodies
Find Retail Hero on Facebook or Twitter and become a fan or follower. Becoming a fan will get you the following benefits:
- When you join the facebook page, send as an email with your mailing address, and we'll send you a Retail Hero baseball cap for FREE!*
- You will hear from Retail Hero any time there’s a news or announcement without losing the newsletter in the spam folder. Retail Hero has plans to introduce numerous new products in the nearest future so to stay on the top may be important for you whether you are a retailer or RMS VAR.
- Each new “fan” will be eligible to be entered into the draws with various prizes (free product licenses, etc.) which will be held regularly when the fan number reaches certain level (the next draw to be held at 100 fans)
*Free shipping to North America only.
Now until September 1, 2010, get up to 20% off!
Take advantage of this offer!
Why are Dynamics RMS add-ons important?
Whether you’re a current user of RMS, someone considering purchasing the software or an RMS partner, add-ons can boost the effectiveness of your point-of-sale solution. Think of RMS as pasta. On its own, it works well and gets the job done: in your case it provides all the standard necessary functions that are expected of a POS system. But even an Italian won’t eat plain pasta. RMS add-ons are the metaphorical sauce and meatballs that give your POS system the flavor and an edge in the competitive market. Add-ons handle functions like customer loyalty, provide interface improvements and make running a retail business easier and cheaper.
How can I benefit?
Contact our sales team to get an add-on price sheet and a quote at sales@retailhero.com.