ONE DAY ONLY!

Pay NO TAX, Get up to 20% off on APRIL 15th 2010!

On Tax Day on April 15, 2010, all customers will automatically receive a 20% discount on all Retail Hero’s add-ons and services, and a 10% discount on all Dynamics RMS software, hardware. Plus, we will not charge any tax on purchases that day.

Please note that this is ONE DAY PROMOTION and available to US-based customers and resellers only. This year, use your tax return wisely! Re-invest in your own business. To see our wide range of RMS add-ons, go to our addon page, or call our sales team at 1 888 785 4376.

New Releases

New MegaGifts Brings Your Customers Back More Often

Retail hero's NEW MEga Gifts for Dynamics RMSOur newest member of the RMS Customer Loyalty family, Mega Gifts is the answer for retailers who reward their customers with free gifts. Using the powerful point collection options similar to Hero Points, it is now possible for customers to redeem points for item gifts. For example, custoemrs can get a toaster for 100 points, but save up 1000 points and you can walk away with your very own espresso machine! Make any of your RMS items into Mega Gifts, and your customers will be eager to earn their prize!

Like its cousin, Hero Points, the Mega Gifts add-on is HQ compatible and works in a multi-store environment. And with new color skins available, Mega Gifts can look good on any occasion. Features include:

  • Full HQ functionality for multi-store setups
  • Four type of point accelerators, as well as welcome points and bonus points
  • “Skinnability” (so the program’s look and feel may be customized by applying one of the available “skins”)

Check for more info here: http://www.RetailHero.com/MegaGifts. Download a demo today from RMSExperts.com!

Hero Points for POS2009 Now Available

Hot on the heels of the successful Hero Points 3.1, is Hero Points for POS 2009. Created especially for single stores and chains using Microsoft POS 2009, the newest breed of Hero Points creates a very powerful and full-featured customer loyalty system that has customers coming back for more!

Download a demo today!

Hero Points 3.1 a Success With Retailers!

Herom Points 3.0 for Dynamics POS2009To respond to the demand of multi-store retailers, Retail Hero added multi-store functionality to the Hero Points customer loyalty system. After a wave of successful implementations, we are proud to say that the software is a huge success.

Our seamless synchronization with HQ provides business owners with the control and integration that they demand. Since the first release of Hero Points 3.0 in November 2009, Retail Hero has almost immediately introduced another version of the product with a set of new features answering the customer’s suggestions.

The new features include:

  • Full HQ functionality for multi-store chains
  • Four types of point accelerators
  • “Skinnability”: Now you can change the look of Hero Points by applying a new skin. We also make custom skins!

Download a demo of Hero Points today or Learn More!

What is RMS Lite? How Does it Save Me Money?

RMS LiteIf you are a store owner you know that at some times you would like to have an extra POS line – during the hot seasons, or sale hours or even when going to a show booth with your products. But sometimes purchasing full licenses of Dynamics RMS for such purposes is cost-prohibitive.

Retail Hero is extremely excited to announce the beta-release of “RMS Lite,” an economic substitute for an additional POS lane. This affordable solution allows for the addition of another register to your RMS environment, and emulates the majority of the commonly used POS functions - at a much lesser price! Now, if you need to add more cash lanes, you can save thousands of dollars.

This groundbreaking RMS add-on is ideal for a cash-only or line-buster lane. With the interface and functionality similar to Dynamics RMS POS, it works with your existing database, so setup is a breeze.

Interested VAR’s and customers please inquire for pricing and beta testing with sales@RetailHero.com.

In Case You Missed it Last Time...

Retail Hero Is Still Breaking Records

Retail Hero has the best tech support service aroundOur tech support team has done it again! Besting our previous record of 22 stores, our dedicated tech crew worked a late Friday night to migrate 31 stores in 4 states in just one night from RMS 1.3 to version 2.0 – without interrupting the operations of an entire chain of stores.

This particular customer made the switch without having to close down operations all over the country, and without losing any money due to downtime. This is a true testimony of effectiveness and depth of knowledge of Retail Hero’s support team. Once again, Retail Hero continues to prove itself as a leader in the industry.

Let our tech support team help you out next time you run into an issue. Switch over to Retail Hero’s support plan today! Our options include per-hour billing based on 15 minute increments, hourly pre-paid plans or monthly support contracts.

Call us at 1 888 785 4376 today to get more information about our support options.

Online RMS Training is Now Available

Retail Hero now introduces subscription-based RMS Training Online - without the need to schedule time. New or existing RMS customers in need of (re)training of the employees, get the comprehensive training from Retail Hero in the comfort of their office of home on their own time. Get trained now.

Check out the demo here, or contact sales@RetailHero.com for pricing etc.

“I have been having a blast watching the different videos and finding so many missing pieces that I knew had to be there but just couldn’t figure it out. I have been running back and forth to our system trying things out. The majority of the staff think I have totally lost it. I haven’t been this excited about technology in for, well never.

Thank you so much for the help, you have no idea what you have done for me and my attitude toward RMS.”

- Keri Pompella, Director of Merchandising
Girl Scouts - Diamonds of Arkansas, Oklahoma and Texas

Watch a free sample video below:

In Other News

Retail Hero Achieves Payment Certification

Mercury Payment Systems integrated!At the end of March 2010 Retail Hero has achieved a payment certification for US and Canadian credit and debit card transactions with Mercury Payment System. This outstanding achievement puts Retail Hero on fast track to integrating all POS products with payment processing.

Microsoft Releases Statement of Direction

Dynamics logoOn March 15, 2010 Microsoft released a new Statement of Direction for Retail which sheds some light on the future products.Read and discuss Microsoft's new Statement of Direction at http://www.RMSExperts.com. A free RMSExperts account is required.

Product Brochure Mail-out

Please be advised that Retail Hero is planning a mail-out of our product marketing materials to RMS VARs. If you are an RMS VAR and would like to receive information, please make sure you are on our list by contacting marketing@RetailHero.com. Retail Hero offers VARs extended marketing support which includes demo licenses, material customization, sales training etc.

TopDogPOS Pet Food Retail Marketing Campaign

Top Dog POS is teh best POS solution for Pet Food Stores
With the help of Bluestar Inc., and three prominent RMS VARs in United States, Retail Hero has launched a marketing campaign called “Top Dog POS” targeted at individual pet stores and offering a top-of-the-line POS solution.

A Top Dog POS bundle includes HP POS hardware, Dynamics RMS by Microsoft and Q-Rewards – a loyalty program developed by Retail Hero. Explore our campaign headquarters, www.TopDogPOS.com for more details.

Didn't receive our exclusive Top Dog POS offer via mail? Contact us to learn more about our Pet Food Store POS solutions!"

Ongoing Promotions

Fan Us on Facebook for Goodies

Facebook fan us!

Get your Hero Hat!Find Retail Hero on Facebook or Twitter and become a fan or follower. Becoming a fan will get you the following benefits:

  • You will hear from Retail Hero any time there’s a news or announcement without losing the newsletter in the spam folder. Retail Hero has plans to introduce numerous new products in the nearest future so to stay on the top may be important for you whether you are a retailer or RMS VAR.
  • Each new “fan” who signs up between March 30 and April 9 will get a free Retail Hero baseball cap (pictured)
  • Each new “fan” will be eligible to be entered into the draws with various prizes (free product licenses, etc.) which will be held regularly when the fan number reaches certain level (the next draw to be held at 100 fans)

New Product Price List

As of April 1 2010, Retail Hero introduces a new product price list which streamlines our licensing model. Please contact sales@RetailHero.com for more information.