“The RMS add-ons from Retail Hero always provide good value to our customers and help us, as an RMS VAR, to sell deeper into the channel and offer additional products and services. Retail Hero’s RMS add-ons are user-friendly and rich in functionality. In addition, Retail Hero is always available for support and product enhancements. They've never let us or our customers down.”
- Chris Birchby, StyleTeks
“…Our retail customer with several locations in AZ, NV, CA and TX required a special functionality which was missing in Dynamics RMS. Fortunately, Retail Hero had just the right RMS add-on! Together with Retail Hero we’ve implemented the solution in over 50 POS lanes, which has benefited the customer and made their business processes flow easier. Retail Hero was easy to deal with, offered variety of support options and quickly reacted to the issues raised by the customer. We look forward to continued business with Retail Hero in future…”
- Eric Wood, Aneuron Network Solutions
“As a RMS Reseller, our challenge when providing an add-on is finding solutions that are easy to use, integrate easily with RMS, short learning curve and are well designed. Retail Hero add-ons meet all these criteria. As with any installation technical support is critical to the success of the installation. Retail Hero’s support is professional, prompt and willing to help. Our relationship started with a need for an add-on to eliminate the manual process of collecting frequent buyer information for a 20 store pet food & supply chain. The store’s spent hours every week to manually calculate the frequent buyer rewards and the corporate office many more hours to provide the data needed by the vendors. With Q-Rewards for RMS this process has been completely automated. Retail Hero was there for us on day one and all the way through completion of the upgrade. I would like to thank all the Retail Hero team, well done and keep up the great work.”
- Don Purdy-Retail Technologies, LLC.
“Retail Hero’s add-ons provide RMS users with a variety of customer loyalty programs which help retailers conduct their business more effectively. Retail Hero’s add-ons are user-friendly and easy to implement. Their technical support is always on top of the customers’ requests. That enables us, a Microsoft Dynamics VAR, to offer additional products and provide better service to our clientele. We appreciate our partnership with Retail Hero.”
- Kim De Sylva, Retail Technology Limited
“A customer loyalty program is a long term commitment and we are glad that we chose Retail Hero’s Hero Points, for our purpose.
The cost was reasonable (even though we have 10 active lanes with Hero Points). Implementation was very easy and straight forward. One thing I have to mention and thank to Retail Hero is their support. They were with us at every step (pre-set up, post-set up), their professional and friendly attitude is the big plus compared to other companies I experienced and they are the most helpful technical support we have ever worked with.
Thank you Retail Hero!”
- Zeytuna Market, NY
“Retail Hero were engaged to write a customer loyalty program, install POS systems in our stores and convert legacy systems to the new system. The delivered product exceeded our expectations and has resulted in business growth in our stores. Retail Hero designed an RMS add-on with functionality beyond our specifications within the time-frame promised and without cost overruns. The program is easy to use and does not require any knowledge of computers beyond simple functions. Too often, programs are designed for computer professionals and are difficult for the average user. Retail Hero has a great feel of the challenges in a retail store and designed the program with the user in mind….”
-Neil Gladner, Wild Bird Centers of America
“Retail Hero have been a huge asset for PBD. Our clients utilize a customized RMS-based POS solution for conferences and trade shows. Thanks to Retail Hero, our clients have the ability to automatically upload items and download sales data straight into our order management system (by using a custom RMS add-on). The interface that Retail Hero created is very user friendly and flexible. Retail Hero also excel with support for our clients when they arrive at a show/conference if a need arises…”
-Trey Meadows, PBD Worldwide Fulfillment
“…I have been having a blast watching the different videos and finding so many missing pieces that I knew had to be there but just couldn’t figure it out. I have been running back and forth to our system trying things out. The majority of the staff think I have totally lost it. I haven’t been this excited about technology in for, well never. You have no idea what you have done for me and my attitude toward RMS.”
-Keri Pompella, Girl Scouts – Diamonds of Arkansas, Oklahoma and Texas