Microsoft Dynamics RMS - a POS Solution from Retail Hero

NO MORE CASH REGISTERS!

Whether you’re a reseller or a retailer, you’ll find a dynamic difference when you choose Retail Hero™ as your Microsoft Dynamics RMS Point of Sale Provider. Over the years Retail Hero™ has been building its loyal customer base and collecting some of Microsoft’s highest awards in the industry, including Microsoft Gold Certified Partner designation in different competencies such as: Microsoft Business Solutions, Custom Development Solutions, INdependent Software Vendor and Networking Infrastructure Solutions.

In combination with Retail Hero’s around the clock remote Help Desk and growing number of the local partners in all parts of North America, it amounts to a technology provider which makes the difference for a Retail business operator.

Why do you want to buy a POS system from Retail Hero and no one else?

• Retail Hero is a specialist in Retail Technology and specifically in Microsoft Dynamics RMS. Unlike other companies which may provide a variety of solutions for different markets, Retail Hero for a number of years has been focused on Retail Technology and have become experts in every aspect of it.
• Retail Hero is a specialist in Microsoft Dynamics RMS. While other POS vendors have no particular vendor loyalty and may be carrying different brands of software and hardware, Retail Hero specializes in Dynamics RMS and provides support and services to no other software POS solution except for the various Dynamics RMS Add-ons most of which we develop ourselves.
• Retail Hero supports the full life cycle of your POS software: from installation, customization and end user training to daily technical support and future upgrades. While other companies strive to sell a POS solution at any cost, providing little or no customer service, Retail Hero focuses on customer support. Our customer list includes hundreds of individual stores and retail chains in all areas of North America whom we service daily. With our friendly Helpdesk technicians who use state-of-art remote access tools to provide the service seamlessly and at low cost (our customers can even download a video recording of the support session if they like!).
• Many Retail industries have their own specific requirements in regard to inventory handling, customer loyalty programs, unique discount schemes etc. Retail Hero is capable of solving these issues by producing more and more Dynamics RMS Addons that address the specific needs of a particular retail vertical. Our inside-out knowledge of Microsoft Dynamics RMS and special software development expertise allows Retail Hero to produce software customizations in the least expensive, most efficient fashion. In addition, our add-ons have a stunning look and feel and unbeatable user-friendliness. Check some of the examples down below.
• Retail Hero partners with other organizations to deliver a full spectrum of retail solutions. Ask us about accounting software and services, security, high-speed Internet access, Voice-over-IP (VoIP) or low-rate merchant services - we've got it all!
• Our POS bundles (hardware which includes the POS computer, barcode scanner, cash drawer and other typical POS components) are designed with the best quality components that are built to last. Think of a specialized POS computer which is dust and moisture-proof, has a durable metal case, is dual-monitory capable to support a customer display, has a built-in hard drive mirroring (RAID), sufficient memory and fast processor, which also comes with a mind-blowing (up to) 10 year warranty! You will fully appreciate paying a few extra dollars for a system which will sustain a power-surge or an in-store flood and avert painful and perhaps irreparable data loss.
• Now, while you are deciding whether you want to buy your POS solution from some low-cost vendors or from the experts who really do know what they are doing, please read again all of the above. Don't forget to spend a few entertaining minutes with Retail Champion - our latest marketing effort designed to educate the retailer in appreciation of the Retail Technology, and give us a call when you've made up your mind.

The Retail Hero Difference:

·         Happy Checks for Dynamics RMS is designed to convert customer points into redeemable "Happy Checks" or personlized coupons. With expiration dates these cupolns entice the customer to come back more often

·         Hero Points for Dynamics RMS is designed to implement a retail industry's requirement to collect points according to dollar value they spend at the store and give predefined customer discount based on the number of collected loyalty points. 

·         Q-Rewards for Dynamics RMS is designed to implement a retail industry's requirement to track customer purchases for groups of similar items (product families) over time and reward the customer with a discount when they reach certain quantity levels - thus rewarding the customer's loyalty. 

·         Happy Checks for Dynamics RMS  is a unique customer loyalty program which ensures 60% of your customers come back on the regular basis!

·         Catalog View for Dynamics RMS is a graphical interface that integrates seamlessly with Microsoft RMS. It can display multiple inventory items with pictures that allow the retailer to identify items easily and accurately. It is also ideally suited to touch-screen applications for even faster service.

·         Top Import for Dynamics RMS resolves the current issues with Microsoft RMS in relation to Transfer Orders and Purchase Orders. 

·         Physical Inventory Count Made Easy (PIC – ME) This tool helps to overcome some shortcomings in Microsoft RMS related to physical inventory count. It is designed primarily for importing count files produced by simple data collectors or data terminals, such as ScanPal 2.

·         Back Order Presto for Dynamics RMS provides some additional advantages while handling Back orders in Microsoft Dynamics RMS. 

Other RMS add-on are being added each month!

New! Read our latest case study about using Dynamics RMS and Q-Rewards in a Pet Food chain.

Is Microsoft Dynamics RMS Right For Your Retail Vertical?

Global Support - No Matter Where You Are!